Privacy & Data Protection Policy

Last updated: 16/09/2025
 

Flint Design and Management (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This policy explains what information we collect, how we use it, and the steps we take to keep it safe. It also outlines your rights under the UK General Data Protection Regulation (UK GDPR) and other applicable laws.

1. Information We Collect

We may collect the following types of information:

• Personal Information you provide (such as your name, email address, phone number, or company details) when you contact us, complete a form, or engage our services.

• Technical Information collected automatically (such as your IP address, browser type, operating system, and how you interact with our website).

• Project or Service Information if you work with us on a design and management project.

2. How We Use Your Information

We use your data to:

• Respond to enquiries and provide our services.

• Manage and deliver client projects.

• Improve our website and services.

• Communicate with you (if you’ve opted in) about updates, services, or relevant news.

• Comply with legal and regulatory requirements.

We will never sell or rent your personal data.

3. Sharing Your Data

We may share your data only with:

• Trusted service providers who support our website and business operations.

• Legal or regulatory authorities where required by law.

• Project partners/clients where necessary for delivering agreed services.

All third parties are required to respect your privacy and keep your data secure.

4. Data Security

We take appropriate technical and organisational measures to protect your data, including:

• Restricted access to personal and project data.

• Secure systems and backups.

• Encryption and password protection where appropriate.

• Secure storage for any physical files.

5. Data Retention

We only keep your data as long as necessary:

• Client project data is retained for the duration of the contract and a reasonable period afterwards (unless agreed otherwise).

• Enquiry or contact form data may be stored securely for follow-up but not indefinitely.

• Data that is no longer needed is securely deleted or anonymised.

6. Cookies

Our website may use cookies to improve functionality and analyse traffic. You can set your browser to refuse cookies, although some parts of the website may not work properly without them.

7. Your Rights

You have the right to:

• Access the personal data we hold about you.

• Request correction or deletion of your data.

• Withdraw consent for communications at any time.

• Restrict or object to the processing of your data in certain circumstances.

• Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe we have misused your data.

8. Data Breaches

In the unlikely event of a data breach, we will act quickly to investigate and contain it. Where legally required, we will notify affected individuals and the ICO.

9. Contact Us

If you have any questions about this policy or wish to exercise your rights, please contact us at:

📧 Info@Flintdam.com

📍 Flint Design and Management, 16 Glebe Field Chase, Leeds, LS22 6WE